Privacy Policy
Last updated November 18, 2025 · Brownfield AI, Inc.
1. INTRODUCTION
Brownfield AI, Inc., ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use BROWNFIELD AI ("Service"). By using the Service, you agree to the collection and use of your information in accordance with this Privacy Policy.
2. INFORMATION WE COLLECT
We may collect the following types of data:
- Personal Information: Name, email address, phone number, organization details, and payment information.
- Usage Data: Log files, IP addresses, device type, and interaction history with the Service.
- Property and Project Information: Property data that is uploaded and submitted along with associated notes, files, documents, and other materials.
- Cookies and Tracking Technologies: Used to enhance user experience and analytics.
3. HOW WE USE YOUR INFORMATION
We use collected information to:
- Provide, maintain, and improve the Service
- Structure and standardize property data
- Process payments and manage subscriptions
- Communicate with users about updates, product changes, and support
- Personalize features and user experience
- Monitor system performance and security
- Comply with legal obligations
4. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information.
We may share information with the following:
Service Providers
Trusted third parties that support operations such as hosting, analytics, security monitoring, customer communication, or payment processing.
Business Transfers
If the Company undergoes a merger, acquisition, financing event, or sale of assets, your information may be included as part of the transferred assets.
Legal and Compliance Requirements
We may disclose information when required to comply with applicable law, legal process, or a valid request from law enforcement or government agencies.
We do not share property specific data you upload except as required to provide the Service or as explicitly authorized by you.
5. DATA SECURITY
We use industry standard security measures to protect data in transit and at rest. However, no method of storing or transmitting data is completely secure. Users are responsible for protecting passwords and login details.
6. DATA RETENTION
We retain personal and project data for as long as necessary to:
- Provide the Service
- Meet legal, accounting, or reporting obligations
- Resolve disputes and enforce agreements
You may request deletion of your data by contacting support@brownfield.ai. We will process requests in accordance with applicable law.
7. USER RIGHTS & CHOICES
Depending on your jurisdiction, you may have the right to:
- Access, update, or delete your personal data.
- Opt out of marketing communications.
- Restrict or object to data processing.
- Request a copy of your data in a portable format.
To exercise these rights, contact us at support@brownfield.ai.
8. THIRD-PARTY LINKS & INTEGRATIONS
Our Service may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage users to review their policies.
9. INTERNATIONAL DATA TRANSFERS
If you access the Service from outside the United States, your data may be transferred and processed in countries with different data protection laws.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Continued use of the Service after changes constitutes acceptance of the revised policy.
11. CONTACT US
If you have any questions regarding this Privacy Policy, contact us at: support@brownfield.ai